CRITICAL INCIDENT RESPONSE

A critical incident is defined as an extraordinary event that  significantly and negatively impacts one or more employees.  A critical incident may happen inside or outside the workplace. 

Critical incidents include, but are not limited to:

• large-scale natural disasters (floods, hurricanes, etc.)
• employee fatalities
• workplace violence
• accidents that impact the workplace environment
• significant illness of a co-worker

In the event of a critical incident, EAP can provide outreach, make referrals to appropriate community resources, and share educational materials to ease stress and assist the  area to recover and return to a stable and productive work  environment.