Understanding Civility/Incivility
Civility means a great deal more than just being nice to one another. It is complex and encompasses learning how to connect successfully and live well with others, developing thoughtfulness, and fostering effective self-expression and communication. Civility includes courtesy, politeness, mutual respect, fairness, good manners, as well as a matter of good health. --- Pier Massimo Forni
UNDERSTANDING CIVILITY/INCIVILITY
Do Nice People Finish Last or Best? Christine Porath, TEDxUniversityof Nevada
This is what makes employees happy at work - The Way We Work, a TED series
An Antidote to Incivility by Christine Porath
Bystander Revolution - Small Acts of Kindness VIDEO
Bystander Revolution - Jamie Lee Curtis - Hurt People VIDEO