Handling Conflict
The aim of argument and of discussion, should not be victory, but progress. --- Joseph Joubert
Differences can be the sources of creativity, or they can serve to divide. --- Craig Runde
The reality today is that we all are interdependent and have to co-exist on this small planet. Therefore, the only sensible and intelligent way of resolving differences and clashes of interests, whether between individuals or nations, is through dialogue. --- The Dalai Lama
Interests Behind Negotating Positons - William Ury - VIDEO
Framing & Reframing by Bernie Mayer - VIDEO
Managing Conflict ◊Thomas-Kilmann Conflict Mode Instrument (TKI) - VIDEO
Dr. Ralph H. Kilmann and the TKI Assessment Tool -VIDEO
Dare to disagree by Margaret Heffernan - TED TALK
Leadership and Conflict within Organizations by Dr. Ralph H. Kilmann - VIDEO